Privacy Policy & Data Security
OPTEQ Solutions ("OPTEQ", "we", "us", or "our") is committed to uncompromising data protection, rigorous confidentiality, and enterprise security hygiene across all engineering engagements and client software platforms.
Zero-Trust Data Protection
When partnering with enterprise clients, we adhere to strict zero-trust engineering standards. We do not monetize, harvest, or broker client proprietary data, code repositories, telemetry streams, or operational intelligence to any third party.
- All technical client data is governed under strict Mutual Non-Disclosure Agreements (NDAs).
- Client repositories, API credentials, and staging environments are accessed strictly on a least-privilege, need-to-know basis.
- Telemetry streams processed via OneTrack are encrypted in transit (TLS 1.3) and at rest (AES-256).
Consultation & Website Inquiries
When you interact with our website or submit an architectural consultation inquiry, we collect:
Direct Contact Details
Name, corporate email address, verified phone number, and organization name provided during contact or consultation requests.
Project Scope & Specs
Engineering requirements, target tech stacks, fleet estimates, and uploaded RFP specifications or architecture briefs.
IoT & GPS Telemetry Sovereignty
For enterprise fleet telematics deployed under OneTrack, all telemetry data generated by tracking units—including GPS coordinates, speed vectors, ignition state, and CAN-bus telemetry—is the exclusive proprietary property of the licensed enterprise client.
OPTEQ acts solely as a data processor. Data retention schedules and purge cycles are configurable per enterprise tenant requirements to ensure regional regulatory compliance.
100% Client Ownership
Upon receipt of milestone settlement according to Master Service Agreements (MSAs), full intellectual property rights, source code, CI/CD pipeline definitions, and deployment configurations are assigned without restriction to the client.
Data Protection & Legal Inquiries
If you have questions regarding our privacy practices, wish to execute an enterprise Data Processing Addendum (DPA), or request data deletion, contact our engineering legal counsel directly:
Email: contact@opteqsolutions.com
Hotline: +880 1313 522 828
HQ: House: 35, Road: 04, Nikunja-2, Khilkhet, Dhaka, Bangladesh